CUSTOMER CARE
For upholstery fabric bags - If your bag shows some dirt with age, light sponge with a wool wash product.
Take care not to wet the leather handles.
For products containing cork, clean with a damp sponge only.
For ALL products - DO NOT tumble dry.
If in any doubt, please contact me by email for further advice.
Have any questions or concerns?
We’re always ready to help!
Call us at
0412-709-436
or send us an email to:
RETURNS
I am happy to exchange products if you have a change of mind, with the bag in original condition and original tag attached. Any postage will be at your own expense.
Without limiting your rights under Australian Consumer Law, in the unlikely event that a product is faulty, please email me with details and photographs for a case by case evaluation.
FAQ
Do you provide International delivery?
Yes. Please use the contact form above to be advised of postage rates prior to submitting your order.
How do I return an item?
Please do not simply return an item. I will need to have your details and assess the nature of the return in order to correctly process it.
What is your returns policy?
I am happy to exchange products if you have a change of mind, with the bag in original condition and original tag attached. Any postage will be at your own expense.
Without limiting your rights under Australian Consumer Law, in the unlikely event that a product is faulty, please email me with details and photographs for a case by case evaluation.
How do I track my order?
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What are your delivery options?
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